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Our Commitment To You

S&M Brands, Inc. stands behind our products. We want our adult consumers to enjoy our products and to recommend our products to their friends. So if you have comments on our products, good or otherwise, give us a call or send us an email. We’d love to hear from you.

Our products are intended for adult consumers at least 21 years old. So you must prove your age to be able to use our consumer help, including accessing the limited warranty we provide on our products.

If you have any questions about the use of our products, please feel free to call our Customer Service Representatives at (800) 766-5342 or via our Contact Us form.

To begin the limited warranty claim process, click here. Once all pre-conditions are fulfilled, we will send further instructions to the e-mail address provided and a pre-paid envelope to return the product to us to review your warranty claim. We will strive to process your claim expeditiously.